Guide / Cashback
What a cashback offer actually tells you.
A reward rate is the beginning of the comparison. Eligibility, caps, timing and costs determine how the programme works for your spending.
cashback checks
Start with purchases that qualify.
The rate applies under the programme’s rules, not necessarily to every payment.
- Eligible transactions
Review merchant categories, purchase types and exclusions before estimating rewards.
- Rate and limits
Check spending bands, caps and whether the offer changes after a campaign period.
- Payment and timing
Understand the reward currency, settlement conditions and redemption method.
pending rewards
Pending is not the same as earned.
A reward can be visible while the underlying purchase is still being assessed or settled. Refunds, reversals and programme conditions can affect the amount that becomes available.
cashback and cost
Compare both sides of the relationship.
A reward programme does not remove the cost of the card or its credit facility.
| Value or cost | What to include |
|---|---|
| Cashback | Rewards on spending that qualifies under the programme. |
| Card charges | Any applicable setup, subscription, annual or transaction fees. |
| Borrowing cost | Interest and fees on credit used, under the agreement. |
| Currency costs | Applicable conversion and cross-currency transaction charges. |
Before you decide.
Does cashback make a purchase free?
No. It rewards qualifying spending under the programme. The purchase cost and any borrowing obligations still apply.
Can I use a personal rate to estimate company rewards?
No. Personal and Business programmes can have different terms. Use the schedule for the account making the purchase.
Is cashback investment income?
No. It is a spending reward. Investment returns come from a separate activity and have their own risks and terms.