Learn

Understand the
money in motion.

Why does a pending purchase reduce your balance? What happens when it settles? Start with the details that make everyday account activity easier to understand.

Account basics

Available is different
from booked.

Follow one €34.80 card purchase from authorization to settlement. See why the available balance changes, why the purchase must not be counted twice, and what to check if a pending amount remains.

Read the guide
A pale stone bridge and canal, framed by an arch.