AI and credit decisions
What AI prepares before a credit decision.
AI can help organise the evidence a reviewer needs. Its output should show the source, flag uncertainty and leave the lending decision with the authorised person.
What to check
From source documents to a reviewable proposal.
The proposed workflow keeps preparation, checking and approval distinct.
- Prepare
Extract and organise relevant information from controlled source records.
- Check
Flag inconsistencies, missing evidence and matters needing attention.
- Review
An authorised person assesses the proposal under the credit policy.
- Record
Retain the decision, reason and source version for later servicing.
What it means
Make an incorrect suggestion easy to challenge.
A reviewer needs the source document and its version, not just the AI summary. Record corrections and the reason for the final decision so later reviews can follow what changed.
Common questions
What happens if the AI summary is wrong?
The reviewer should check the source, correct the record and record the reason. A generated summary is not an approval or a substitute for the credit review.